Checking or savings account -- Managing an account -- Complaint #4357357
Complaint Overview
Complaint ID: 4357357
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: California
ZIP Code: 90255
Date Received: 2021-05-06T12:00:00-05:00
Date Sent to Company: 2021-05-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
JPMORGAN and Chase Bank. Repeatedly is unable to solve problem of recently discovered {$1200.00} USD thg that was siphoned from account last year. I just discovered this error while reviewing statement online with a JP Morgan Chase Customer Service representative approximately tw o weeks ago. I am XXXX. They denied the claim, despite being FDIC insured. This is unacceptable. Please contact me as soon. As possible via email as I have no way to pay for even a phone bill due to their errors and mistakes. With Best Regards, XXXX XXXX XXXX EMAIL : XXXX XXXX
Frequently Asked Questions
What is Complaint #4357357 about?
Complaint #4357357 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-05-06T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.