Checking or savings account -- Opening an account -- Complaint #4357230
Complaint Overview
Complaint ID: 4357230
Company: Netspend Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Ohio
ZIP Code: 44313
Date Received: 2021-05-06T12:00:00-05:00
Date Sent to Company: 2021-05-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an unsolicited debit card for a checking account I did not open and a bank with which I have no business affiliation. I have attempted to contact the bank via phone, email and social media. All avenues require activation of the debit card or disclosure of my full ssn in order to speak with a customer service representative. This is unacceptable for a company that I do not have business with.
Frequently Asked Questions
What is Complaint #4357230 about?
Complaint #4357230 was filed against Netspend Corporation regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2021-05-06T12:00:00-05:00.
How did Netspend Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Netspend Corporation?
Yes, visit the Netspend Corporation company profile at readthecomplaint.com/company/netspend-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.