Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4343824

Complaint Overview

Complaint ID: 4343824

Company: Santander Consumer USA Holdings INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Investigation took more than 30 days

State: District of Columbia

ZIP Code: 20017

Date Received: 2021-05-02T12:00:00-05:00

Date Sent to Company: 2021-05-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have disputed this account with the creditor, the credit bureaus and you all repeatedly for more than 5 months and the status date continues to show XX/XX/2017. This is a violation of my rights. This account continues to show on my credit report inaccurately and no investigation has been done. I am requesting immediate deletion of this account.

Frequently Asked Questions

What is Complaint #4343824 about?

Complaint #4343824 was filed against Santander Consumer USA Holdings INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-05-02T12:00:00-05:00.

How did Santander Consumer USA Holdings INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Santander Consumer USA Holdings INC.?

Yes, visit the Santander Consumer USA Holdings INC. company profile at readthecomplaint.com/company/santander-consumer-usa-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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