Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4341932
Complaint Overview
Complaint ID: 4341932
Company: Synchrony Financial
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Minnesota
ZIP Code: 55343
Date Received: 2021-04-30T12:00:00-05:00
Date Sent to Company: 2021-04-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Repeat of the CFPB 's article in 2015 almost verbatim https : //www.consumerfinance.gov/about-us/newsroom/cfpb-takes-action-against-paypal-for-illegally-signing-up-consumers-for-unwanted-online-credit/ It's not even subtle, there's mockery in it now that they can add little emojis and notes, but it's also hubris that incriminated them in the first place as my family never uses text when making transactions. If they have a template for this kind of thing then maybe the CFPB needs one as well to countermand the other.
Frequently Asked Questions
What is Complaint #4341932 about?
Complaint #4341932 was filed against Synchrony Financial regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-04-30T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.