Debt collection -- Took or threatened to take negative or legal action -- Complaint #4340391

Complaint Overview

Complaint ID: 4340391

Company: Select Portfolio Servicing, INC.

Product: Debt collection

Sub-Product: Mortgage debt

Issue: Took or threatened to take negative or legal action

Sub-Issue: Seized or attempted to seize your property

State: Georgia

ZIP Code: 30214

Date Received: 2021-04-30T12:00:00-05:00

Date Sent to Company: 2021-04-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

THIS IS A NEW COMPLAINT THAT INVOLVES NEW ISSUE AND NEW DATA THIS IS NOT A DULICATE COMPLAINT On XX/XX/2021 @ XXXX XXXX I spoke with XXXX from SPS who works for the Ombudsman department. He stated that SPS does not care if XXXX XXXX XXXX. XXXX XXXX my home loan that they were going to foreclose on my home anyway. He basically said since SPS ( a servicer ) was the only one attempting to collect from the companies prospective, they were going to foreclose even if they are not representing the CREDITOR. I showed him all the paperwork that proves that this is an illegal foreclosure and he stated that it did not matter what I said or what he saw they were going to sale my home. HE BASICALLY ADMITTED TO ME AND MY WIFE THAT EVEN IF THEY DID NOT REPRESENT THE TRUE CREDITOR THEY WOULD STILL FORECLOSE. ADMITTING THAT THEY DID NOT CARE IF THEY BROKE THE LAW TO FORECLOSE.

Frequently Asked Questions

What is Complaint #4340391 about?

Complaint #4340391 was filed against Select Portfolio Servicing, INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-04-30T12:00:00-05:00.

How did Select Portfolio Servicing, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Select Portfolio Servicing, INC.?

Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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