Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #4334128
Complaint Overview
Complaint ID: 4334128
Company: Synchrony Financial
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: North Carolina
ZIP Code: 286XX
Date Received: 2021-04-28T12:00:00-05:00
Date Sent to Company: 2021-04-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had an email alert that a new credit inquiry was made from a SYNCB/SAM 'S XXXX on XX/XX/2021. I do not recognize this action or inquiry. I looked it on and it was some kind of credit inquiry for a Sam 's Club credit card. I already called Sam 's club and there is no existing credit account with them and I also called XXXX XXXX about the credit inquiry and was told to file a complaint to remove the inquiry off my credit report. I also want to know if my identity/SSN have been compromised.
Frequently Asked Questions
What is Complaint #4334128 about?
Complaint #4334128 was filed against Synchrony Financial regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2021-04-28T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.