Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4331626
Complaint Overview
Complaint ID: 4331626
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Florida
ZIP Code: 33556
Date Received: 2021-04-27T12:00:00-05:00
Date Sent to Company: 2021-04-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2021 I contacted XXXX recipient XXXX ( XXXX # XXXX XXXX for an inquiry of concert tickets. I was told from the original ticket vendor, XXXX, to send over the ticket amount, {$420.00}, to the XXXX recipient as I would receive a transfer of tickets via email as soon as I did so. There was an open format of communication between both the ticket seller and the original vendor until I XXXX over the {$420.00}, then I received no response or tickets from either. It has been over two weeks now and I still have not heard back from either the XXXX recipient or XXXX, so I am now resourcing for your services to file a fraudulent charge against them. Please let me know the following steps needed to be taken as I wish to resolve this matter as quickly and efficiently as possible. Look forward to hearing back from your division soon and hope you have a great rest of your week! Best Regards, XXXX XXXX
Frequently Asked Questions
What is Complaint #4331626 about?
Complaint #4331626 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-04-27T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.