Vehicle loan or lease -- Managing the loan or lease -- Complaint #21387551
Complaint Overview
Complaint ID: 21387551
Company: Firstbank Puerto Rico
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Managing the loan or lease
Sub-Issue: Billing problem
State: Puerto Rico
ZIP Code: XXXXX
Date Received: 2026-04-19T12:00:00-05:00
Date Sent to Company: 2026-04-19T12:00:00-05:00
Company Response: In progress
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Frequently Asked Questions
What is Complaint #21387551 about?
Complaint #21387551 was filed against Firstbank Puerto Rico regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2026-04-19T12:00:00-05:00.
How did Firstbank Puerto Rico respond to this complaint?
The company responded with: "In progress". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Firstbank Puerto Rico?
Yes, visit the Firstbank Puerto Rico company profile at readthecomplaint.com/company/firstbank-puerto-rico to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.