Checking or savings account -- Managing an account -- Complaint #21110750

Complaint Overview

Complaint ID: 21110750

Company: Hope Bancorp, INC.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: California

ZIP Code: 90015

Date Received: 2026-04-08T12:00:00-05:00

Date Sent to Company: 2026-04-09T12:00:00-05:00

Company Response: Untimely response

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Referral

Frequently Asked Questions

What is Complaint #21110750 about?

Complaint #21110750 was filed against Hope Bancorp, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2026-04-08T12:00:00-05:00.

How did Hope Bancorp, INC. respond to this complaint?

The company responded with: "Untimely response". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Hope Bancorp, INC.?

Yes, visit the Hope Bancorp, INC. company profile at readthecomplaint.com/company/hope-bancorp-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages