Debt collection -- Communication tactics -- Complaint #20938556
Complaint Overview
Complaint ID: 20938556
Company: Capstone Credit & Collection, LLC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: South Carolina
ZIP Code: 29209
Date Received: 2026-04-03T12:00:00-05:00
Date Sent to Company: 2026-04-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #20938556 about?
Complaint #20938556 was filed against Capstone Credit & Collection, LLC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2026-04-03T12:00:00-05:00.
How did Capstone Credit & Collection, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capstone Credit & Collection, LLC.?
Yes, visit the Capstone Credit & Collection, LLC. company profile at readthecomplaint.com/company/capstone-credit-collection-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.