Debt collection -- Communication tactics -- Complaint #20750209

Complaint Overview

Complaint ID: 20750209

Company: Citibank, N.A.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: Missouri

ZIP Code: 64082

Date Received: 2026-03-28T12:00:00-05:00

Date Sent to Company: 2026-03-28T12:00:00-05:00

Company Response: In progress

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Frequently Asked Questions

What is Complaint #20750209 about?

Complaint #20750209 was filed against Citibank, N.A. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2026-03-28T12:00:00-05:00.

How did Citibank, N.A. respond to this complaint?

The company responded with: "In progress". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Citibank, N.A.?

Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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