Student loan -- Getting a loan -- Complaint #20736759

Complaint Overview

Complaint ID: 20736759

Company: Aes/Pheaa

Product: Student loan

Sub-Product: Private student loan

Issue: Getting a loan

Sub-Issue: Loan opened without my consent or knowledge

State: Louisiana

ZIP Code: 71220

Date Received: 2026-03-27T12:00:00-05:00

Date Sent to Company: 2026-03-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Frequently Asked Questions

What is Complaint #20736759 about?

Complaint #20736759 was filed against Aes/Pheaa regarding Student loan specifically about Getting a loan. It was received by the CFPB on 2026-03-27T12:00:00-05:00.

How did Aes/Pheaa respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.

Can I see other complaints against Aes/Pheaa?

Yes, visit the Aes/Pheaa company profile at readthecomplaint.com/company/aes-pheaa to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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