Credit card -- Getting a credit card -- Complaint #20492200

Complaint Overview

Complaint ID: 20492200

Company: Citibank, N.A.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: California

ZIP Code: 95747

Date Received: 2026-03-22T12:00:00-05:00

Date Sent to Company: 2026-03-22T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

CITI XXXX XXXX is changing me for fraud acctivities on my fraud accounts from XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX and issueing the late payments from Novermber of XXXX. The last statement bill is in {$180.00} ( see, Attachments ). CITI XXXX XXXX is also making the daily phone calls to me to demand the payments from me for the fraud acctivities on my accounts which have been opened WITHOUT MY AGGREEMENTS under my name and with my address. I guess CITI XXXX XXXX is using the Atificial Inteligence to cheat me and demanding the payments from me.

Frequently Asked Questions

What is Complaint #20492200 about?

Complaint #20492200 was filed against Citibank, N.A. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2026-03-22T12:00:00-05:00.

How did Citibank, N.A. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Citibank, N.A.?

Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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