Checking or savings account -- Problem caused by your funds being low -- Complaint #19948235
Complaint Overview
Complaint ID: 19948235
Company: U.S. Bancorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Bounced checks or returned payments
State: California
ZIP Code: 91344
Date Received: 2026-03-03T12:00:00-05:00
Date Sent to Company: 2026-03-04T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
In beginning XXXX I received a letter from U.S. bank saying they are closing my account. The issue was that i continued to have fraud and the incorrectly added a fraud claim on some items that were not fraud which caused my account to go into over draft when the reversed the charges. I called the bank 3 times in XXXX and today which is XX/XX/XXXX the are telling me the same. The bank is still holding my last direct deposit.
Frequently Asked Questions
What is Complaint #19948235 about?
Complaint #19948235 was filed against U.S. Bancorp regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2026-03-03T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.