Checking or savings account -- Managing an account -- Complaint #19894055
JPMorgan Chase Savings Account Dispute Over Deposits/Withdrawals in Progress
Complaint Overview
Complaint ID: 19894055
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 33014
Date Received: 2026-02-28T12:00:00-05:00
Date Sent to Company: 2026-03-02T12:00:00-05:00
Company Response: In progress
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Referral
Risk Assessment
Risk Level: medium
The complaint is in progress, indicating that the bank is actively reviewing the issue, but the final resolution is uncertain.
Consumer Sentiment: neutral
Topics: Savings Account, Deposits and Withdrawals, Account Management
AI Analysis
CFPB complaint 19894055 was filed against JPMORGAN CHASE & CO. regarding Checking or savings account (Savings account), specifically about "Managing an account". A consumer's savings account with JPMORGAN CHASE & CO. in Florida is currently in progress regarding a dispute over deposits and withdrawals. The complaint was received on February 28, 2026 from Florida. The company responded with "In progress".
What You Should Do -- Consumer Action Plan
Consumers should keep detailed records of all transactions and communicate clearly with their bank about any discrepancies.
Legal Context & Consumer Protection Laws
This case falls under consumer banking regulations related to account management and deposit/withdrawal handling.
Regulatory Insight
Banks must have clear policies and procedures for handling deposit and withdrawal disputes to ensure fair treatment of consumers.
Resolution Likelihood
mixed
State-Specific Consumer Protections
The complaint originates from Florida, and state-specific consumer protection laws may apply.
Industry Comparison
Disputes over deposits and withdrawals are common in the banking industry, affecting various financial institutions.
Related Issues
Frequently Asked Questions
What is CFPB complaint 19894055 about?
CFPB complaint 19894055 involves Checking or savings account (Savings account). The consumer reported an issue with "Managing an account", specifically "Deposits and withdrawals". This complaint was filed against JPMORGAN CHASE & CO. on February 28, 2026.
Which company is complaint 19894055 filed against?
Complaint 19894055 was filed against JPMORGAN CHASE & CO.. You can view all complaints against this company on their profile page at /company/jpmorgan-chase-co.
What was the company's response to complaint 19894055?
JPMORGAN CHASE & CO. responded with "In progress". The response was marked as timely by the CFPB.
When was complaint 19894055 filed?
Complaint 19894055 was received by the CFPB on February 28, 2026. It was sent to JPMORGAN CHASE & CO. on March 2, 2026.
What state was complaint 19894055 filed from?
Complaint 19894055 was filed from Florida. You can view all complaints from this state at /state/FL.
Was the consumer satisfied with the resolution of complaint 19894055?
Dispute information is not available for complaint 19894055.
What product category is complaint 19894055 about?
Complaint 19894055 is categorized under "Checking or savings account", specifically "Savings account". This is one of the product categories tracked by the CFPB.
How was complaint 19894055 submitted?
Complaint 19894055 was submitted via Referral. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 19894055?
This case falls under consumer banking regulations related to account management and deposit/withdrawal handling. This relates to a Checking or savings account complaint against JPMORGAN CHASE & CO. involving "Managing an account".
How likely is complaint 19894055 to be resolved?
Resolution likelihood: mixed. The company's current response is "In progress". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 19894055?
This complaint is rated as medium risk. The complaint is in progress, indicating that the bank is actively reviewing the issue, but the final resolution is uncertain.
What regulatory actions apply to complaint 19894055?
Banks must have clear policies and procedures for handling deposit and withdrawal disputes to ensure fair treatment of consumers. The CFPB tracks complaints like this one to identify patterns of misconduct across the Checking or savings account industry.
What should the consumer do about complaint 19894055?
Consumers should keep detailed records of all transactions and communicate clearly with their bank about any discrepancies.
Are there state-specific protections for complaint 19894055?
The complaint originates from Florida, and state-specific consumer protection laws may apply. This complaint was filed from Florida.
How does complaint 19894055 compare to industry norms?
Disputes over deposits and withdrawals are common in the banking industry, affecting various financial institutions.
What specific documentation is required from the consumer to support their claim regarding deposits and withdrawals?
The consumer will likely need to provide bank statements, deposit slips, withdrawal receipts, and any other relevant transaction records to substantiate their claim.
What is the typical timeframe for resolving such disputes with JPMORGAN CHASE & CO.?
While the exact timeframe can vary, banks typically aim to resolve such disputes within a reasonable period, often ranging from a few weeks to a couple of months, depending on complexity.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.