Checking or savings account -- Managing an account -- Complaint #19882831
Complaint Overview
Complaint ID: 19882831
Company: U.S. Bancorp
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Problem accessing account
State: Kansas
ZIP Code: XXXXX
Date Received: 2026-03-01T12:00:00-05:00
Date Sent to Company: 2026-03-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
US Bank stated that I did not have an account I did have a business account called XXXX XXXX XXXX, XXXX and requested all document information on this account and all the deposits and withdrawals that the processor had access to my account at US Bank XXXX XXXX XXXX XXXX XXXX Ks. XXXX. The account was only open for XXXX month XXXX XXXX unit Case # XXXX and Case # XXXX.
Frequently Asked Questions
What is Complaint #19882831 about?
Complaint #19882831 was filed against U.S. Bancorp regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2026-03-01T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.