Debt collection -- Written notification about debt -- Complaint #19542499

Complaint Overview

Complaint ID: 19542499

Company: Ratchford Law Group, P.C.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Written notification about debt

Sub-Issue: Didn't receive enough information to verify debt

State: Massachusetts

ZIP Code: 018XX

Date Received: 2026-02-16T12:00:00-05:00

Date Sent to Company: 2026-02-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a letter from Ratchford Law Group Dated XX/XX/year> even though I didn't not receive the letter until late XXXX. The letter was in reference to collect a debt from XXXX XXXX in the amount of XXXX. In the letter it says if I write before XX/XX/year> and requested more information about the debt they would have to seize collection efforts until I received that information. I sent a certified letter and it shows they received it on XX/XX/year> a day before the deadline they set. Instead of receiving the information I requested I was issued a summons for small claims court. I believe I was deceived and lied to as they are suing me in small claims when they are required by law to send me the information I requested. Attorney XXXX who represents Ratchford Law group is listed on the summons.

Frequently Asked Questions

What is Complaint #19542499 about?

Complaint #19542499 was filed against Ratchford Law Group, P.C. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2026-02-16T12:00:00-05:00.

How did Ratchford Law Group, P.C. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Ratchford Law Group, P.C.?

Yes, visit the Ratchford Law Group, P.C. company profile at readthecomplaint.com/company/ratchford-law-group-p-c to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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