Credit card -- Getting a credit card -- Complaint #19516747
Complaint Overview
Complaint ID: 19516747
Company: Goldman Sachs Bank USA
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Delay in processing application
State: Florida
ZIP Code: 34655
Date Received: 2026-02-15T12:00:00-05:00
Date Sent to Company: 2026-02-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I submitted a formal dispute to the company on XX/XX/2026 about a late payment reported on my account. I requested evidence that they had sent my billing statement at least 21 days before the due date and proof of any required late payment notice. To date, they have not responded or provided the request documentation. I'm now filing this complaint with the CFPB because the company has not addressed my issue.
Frequently Asked Questions
What is Complaint #19516747 about?
Complaint #19516747 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2026-02-15T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.