Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #19509661
Complaint Overview
Complaint ID: 19509661
Company: Zillow Group INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-Issue: Their investigation did not fix an error on your report
State: Washington
ZIP Code: 98032
Date Received: 2026-02-14T12:00:00-05:00
Date Sent to Company: 2026-03-30T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #19509661 about?
Complaint #19509661 was filed against Zillow Group INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2026-02-14T12:00:00-05:00.
How did Zillow Group INC. respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Zillow Group INC.?
Yes, visit the Zillow Group INC. company profile at readthecomplaint.com/company/zillow-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.