Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #19161262
JPMorgan Chase Credit Report Error Closed with Explanation
Complaint Overview
Complaint ID: 19161262
Company: Jpmorgan Chase & Co.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: 33024
Date Received: 2026-01-31T12:00:00-05:00
Date Sent to Company: 2026-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue was closed with an explanation, suggesting a resolution or clarification was provided.
Consumer Sentiment: neutral
Topics: Credit Reporting, Incorrect Information, Account Information
AI Analysis
CFPB complaint 19161262 was filed against JPMORGAN CHASE & CO. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account information on their credit report to JPMORGAN CHASE & CO. in Florida, which was closed with an explanation. The complaint was received on January 31, 2026 from Florida. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly with the credit bureau and the creditor.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports and provides consumers with rights to dispute inaccuracies.
Regulatory Insight
This case highlights the importance of credit reporting agencies and creditors adhering to FCRA guidelines for handling disputes and ensuring accurate account information.
Resolution Likelihood
likely
State-Specific Consumer Protections
In Florida, consumers have access to credit reporting dispute processes as mandated by federal law.
Industry Comparison
Credit reporting disputes are common across the financial industry, with varying resolution times and outcomes.
Related Issues
Frequently Asked Questions
What is CFPB complaint 19161262 about?
CFPB complaint 19161262 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account information incorrect". This complaint was filed against JPMORGAN CHASE & CO. on January 31, 2026.
Which company is complaint 19161262 filed against?
Complaint 19161262 was filed against JPMORGAN CHASE & CO.. You can view all complaints against this company on their profile page at /company/jpmorgan-chase-co.
What was the company's response to complaint 19161262?
JPMORGAN CHASE & CO. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 19161262 filed?
Complaint 19161262 was received by the CFPB on January 31, 2026. It was sent to JPMORGAN CHASE & CO. on February 1, 2026.
What state was complaint 19161262 filed from?
Complaint 19161262 was filed from Florida. You can view all complaints from this state at /state/FL.
Was the consumer satisfied with the resolution of complaint 19161262?
Dispute information is not available for complaint 19161262.
What product category is complaint 19161262 about?
Complaint 19161262 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 19161262 submitted?
Complaint 19161262 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 19161262?
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports and provides consumers with rights to dispute inaccuracies. This relates to a Credit reporting or other personal consumer reports complaint against JPMORGAN CHASE & CO. involving "Incorrect information on your report".
How likely is complaint 19161262 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 19161262?
This complaint is rated as low risk. The risk is low as the issue was closed with an explanation, suggesting a resolution or clarification was provided.
What regulatory actions apply to complaint 19161262?
This case highlights the importance of credit reporting agencies and creditors adhering to FCRA guidelines for handling disputes and ensuring accurate account information. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 19161262?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly with the credit bureau and the creditor.
Are there state-specific protections for complaint 19161262?
In Florida, consumers have access to credit reporting dispute processes as mandated by federal law. This complaint was filed from Florida.
How does complaint 19161262 compare to industry norms?
Credit reporting disputes are common across the financial industry, with varying resolution times and outcomes.
What does 'Closed with explanation' typically mean in the context of a CFPB complaint?
It generally indicates that the company provided a response or resolution to the consumer's complaint, and the CFPB closed the case based on that explanation, often after reviewing the provided details.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.