Mortgage -- Struggling to pay mortgage -- Complaint #19038921
Complaint Overview
Complaint ID: 19038921
Company: Select Portfolio Servicing, INC.
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Foreclosure
State: Ohio
ZIP Code: 452XX
Date Received: 2025-12-01T12:00:00-05:00
Date Sent to Company: 2026-01-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XX/XX/XXXX Hardship Request Dear Select Portfolio, After looking over my original request for a delay of payment for 6 months, you provided a 5-month forbearance. I had made a payment in XXXX on my property taxes and asked you to remove my escrow from my mortgage payment, but you refused. This has caused my payments to balloon over {$1000.00}. With a recent loss of my vehicle I am struggling to make the increase in the payment. I am now requesting to extend my payment another month, the original 6 months I requested. This will provide me the time needed to finish putting my financial affairs in order and be able to make the payment deadline. As a XXXX XXXX veteran, I would appreciate your consideration of my request. Respectfully, XXXX XXXX
Frequently Asked Questions
What is Complaint #19038921 about?
Complaint #19038921 was filed against Select Portfolio Servicing, INC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2025-12-01T12:00:00-05:00.
How did Select Portfolio Servicing, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Select Portfolio Servicing, INC.?
Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.