Debt collection -- Communication tactics -- Complaint #18943635
Complaint Overview
Complaint ID: 18943635
Company: Mercury Financial Intermediate LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Florida
ZIP Code: 32792
Date Received: 2025-10-09T12:00:00-05:00
Date Sent to Company: 2026-01-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have received repeated calls from XXXX XXXX. XXXX XXXX XXXX I received a total of 26 calls in a week, I recently told a representative that they are calling more than 7 times in a week. On XXXX XXXX XXXX I received a total of 21calls in a week, XXXX XXXX XXXX I received a total of 23 calls in a week, XXXX XXXX XXXX I received a total of 20 calls in a week. This is clearly harassment and very unnecessary too call this many times in a week.
Frequently Asked Questions
What is Complaint #18943635 about?
Complaint #18943635 was filed against Mercury Financial Intermediate LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-10-09T12:00:00-05:00.
How did Mercury Financial Intermediate LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Mercury Financial Intermediate LLC?
Yes, visit the Mercury Financial Intermediate LLC company profile at readthecomplaint.com/company/mercury-financial-intermediate-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.