Vehicle loan or lease -- Repossession -- Complaint #18638450

Complaint Overview

Complaint ID: 18638450

Company: Jpmorgan Chase & Co.

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Repossession

Sub-Issue: Damage caused or loss of personal items in vehicle during the actual repossession

State: Michigan

ZIP Code: 48236

Date Received: 2026-01-11T12:00:00-05:00

Date Sent to Company: 2026-01-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

False statements. Account locked. Still reporting delinquent. Loan involved in criminal activity and criminal complaint made in connection with loan again XXXX XXXX XXXX and XXXX XXXX. Chase has been aware since XXXX. Never did a thorough investigation or responded to all new evidence in writing. Collecting and still destroying my credit. Reporting grid 3 delinquency Reporting criminal activity by chase bank. Executive branch.

Frequently Asked Questions

What is Complaint #18638450 about?

Complaint #18638450 was filed against Jpmorgan Chase & Co. regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2026-01-11T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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