Checking or savings account -- Opening an account -- Complaint #18517172
Complaint Overview
Complaint ID: 18517172
Company: First Citizens Bancshares, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened without my consent or knowledge
State: North Carolina
ZIP Code: 27858
Date Received: 2025-11-14T12:00:00-05:00
Date Sent to Company: 2026-01-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
First Citizen Bank reported to check system that I open an account with them. I abused the account but I never open an account with first citizen. I tried to dispute it a few times but Im not getting anywhere.
Frequently Asked Questions
What is Complaint #18517172 about?
Complaint #18517172 was filed against First Citizens Bancshares, INC. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2025-11-14T12:00:00-05:00.
How did First Citizens Bancshares, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against First Citizens Bancshares, INC.?
Yes, visit the First Citizens Bancshares, INC. company profile at readthecomplaint.com/company/first-citizens-bancshares-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.