Checking or savings account -- Opening an account -- Complaint #18515442

Complaint Overview

Complaint ID: 18515442

Company: Bank Of America, National Association

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Sub-Issue: Unable to open an account

State: California

ZIP Code: 95823

Date Received: 2026-01-06T12:00:00-05:00

Date Sent to Company: 2026-01-06T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In or around XXXX of XXXX, I deposited a check in the amount of approximately {$5000.00}. At the time of deposit, I believed the check to be legitimate. Bank of America later determined the check was not valid and reversed the deposit. I repaid the full amount to Bank of America following notification. I dispute the accuracy and completeness of how this event is reported to XXXX, including the classification, dates, and current status, as the obligation was satisfied. I am requesting verification that the information being reported is accurate and properly reflects repayment, and that the record be updated or corrected as appropriate.

Frequently Asked Questions

What is Complaint #18515442 about?

Complaint #18515442 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2026-01-06T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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