Checking or savings account -- Closing an account -- Complaint #18473827
Complaint Overview
Complaint ID: 18473827
Company: Relay Financial (US), CORP.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Delaware
ZIP Code: 19709
Date Received: 2025-11-12T12:00:00-05:00
Date Sent to Company: 2026-03-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #18473827 about?
Complaint #18473827 was filed against Relay Financial (US), CORP. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-11-12T12:00:00-05:00.
How did Relay Financial (US), CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Relay Financial (US), CORP.?
Yes, visit the Relay Financial (US), CORP. company profile at readthecomplaint.com/company/relay-financial-us-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.