Checking or savings account -- Closing an account -- Complaint #18464704
Complaint Overview
Complaint ID: 18464704
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: Nevada
ZIP Code: 89117
Date Received: 2025-11-12T12:00:00-05:00
Date Sent to Company: 2026-01-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I asked 3 of banks include Bank of America and XXXX and XXXX XXXX to open investigations on transfer fraud but they refused and didnt take action. They insisted in closed my account when I ask for second chance. I am XXXX and often used temporary card to receive social security income every month. I do really need my own bank account in order to receive SSI fund
Frequently Asked Questions
What is Complaint #18464704 about?
Complaint #18464704 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-11-12T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.