Debt collection -- Communication tactics -- Complaint #18384637
Complaint Overview
Complaint ID: 18384637
Company: Automotive Credit Corporation
Product: Debt collection
Sub-Product: Auto debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Michigan
ZIP Code: 48038
Date Received: 2025-12-30T12:00:00-05:00
Date Sent to Company: 2025-12-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I submitted a request to cease communications. I filed that request through the CFPB and the company 's response was their records were updated and I would not receive anymore phone calls .. On XX/XX/year> at XXXXXXXX XXXX I received a phone call and a voicemail was left for me.
Frequently Asked Questions
What is Complaint #18384637 about?
Complaint #18384637 was filed against Automotive Credit Corporation regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-12-30T12:00:00-05:00.
How did Automotive Credit Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Automotive Credit Corporation?
Yes, visit the Automotive Credit Corporation company profile at readthecomplaint.com/company/automotive-credit-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.