Checking or savings account -- Managing an account -- Complaint #18286080
Complaint Overview
Complaint ID: 18286080
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: New York
ZIP Code: 11413
Date Received: 2025-12-25T12:00:00-05:00
Date Sent to Company: 2025-12-25T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have had about XXXX XXXX taken from Chase over the last eight months not knowing that the money was being removed. I have been in good standing for over XXXX years with chase and have over XXXX XXXX in the other bank accounts and I just discovered they have been taking XXXX XXXX XXXX ( at {$5.00} a month for about 8 months ). I had shared this account and some money was removed without my knowledge. I had no idea there was a balance requirement. Thank I was only refunded XXXX XXXX. I dont think this is right for someone who has a lot of money in the bank and has been banking with Chase for almost thirty years. I will Be closing my Accounts soon because this is not good customer service I have transferred money to the account in the event that they DO NOT DO THIS AGAIN and if I get it sorted out. I want my forty dollars credited back please and as soon as possible. Eventually, I will be moving to another bank because Im not happy with this situation. I should have been notified even for the first month of removal.
Frequently Asked Questions
What is Complaint #18286080 about?
Complaint #18286080 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-12-25T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.