Debt collection -- Attempts to collect debt not owed -- Complaint #18208454
Complaint Overview
Complaint ID: 18208454
Company: Jpmorgan Chase & Co.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Ohio
ZIP Code: 432XX
Date Received: 2025-12-21T12:00:00-05:00
Date Sent to Company: 2025-12-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I disputed inaccurate reporting by JPMCB Card Services on XX/XX/year>. JPMCB received the dispute on XX/XX/year>. The response consisted only of billing statements. Billing statements do not satisfy the furnishers obligations under 15 U.S.C. 1681s-2 ( b ) to conduct a reasonable investigation and report accurate results to consumer reporting agencies.
Frequently Asked Questions
What is Complaint #18208454 about?
Complaint #18208454 was filed against Jpmorgan Chase & Co. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-12-21T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.