Checking or savings account -- Managing an account -- Complaint #18145214
Complaint Overview
Complaint ID: 18145214
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Banking errors
State: Maryland
ZIP Code: 21060
Date Received: 2025-11-07T12:00:00-05:00
Date Sent to Company: 2025-12-18T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am following up on a prior inquiry regarding a system-generated transaction dated XX/XX/year>, in the amount of {$71000.00}, from a closed account ending in XXXX ( screenshot attached ). This transaction reduced my account balance to {$0.00}. I did not initiate, authorize, or have prior knowledge of this transaction, nor have I ever conducted a transaction of this size through this savings account.
Frequently Asked Questions
What is Complaint #18145214 about?
Complaint #18145214 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-11-07T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.