Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #18083598
Complaint Overview
Complaint ID: 18083598
Company: Robinhood Markets INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Louisiana
ZIP Code: 707XX
Date Received: 2025-12-02T12:00:00-05:00
Date Sent to Company: 2025-12-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I bought a stock in XXXX XXXX XXXX months ago. It was $ XXXX so I spent {$250.00} on it. That was it. I NEVER agreed to anything else. For the last 2 months Robinhood has charged me {$10.00} without my consent, and I can not find any way to file a complaint on the app, nor even stop this from happening again. It has now STOLEN {$20.00} from me which gives me legal grounds to XXXX, which I will do if I'm not refunded with interest.
Frequently Asked Questions
What is Complaint #18083598 about?
Complaint #18083598 was filed against Robinhood Markets INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2025-12-02T12:00:00-05:00.
How did Robinhood Markets INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Robinhood Markets INC.?
Yes, visit the Robinhood Markets INC. company profile at readthecomplaint.com/company/robinhood-markets-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.