Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #18056328
Incorrect Account Status on Credit Report
Complaint Overview
Complaint ID: 18056328
Company: Portfolio Recovery Associates, LLC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Wisconsin
ZIP Code: 53209
Date Received: 2025-11-30T12:00:00-05:00
Date Sent to Company: 2025-11-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to a single instance of incorrect information on a credit report, which is generally correctable.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account status
AI Analysis
CFPB complaint 18056328 was filed against Portfolio Recovery Associates, LLC regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A Wisconsin consumer reported incorrect account status information on their credit report from Portfolio Recovery Associates, LLC. The complaint was received on November 30, 2025 from Wisconsin. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports and dispute any inaccuracies with the credit reporting agency and the furnisher of the information.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers of information to ensure the accuracy of consumer credit information.
Regulatory Insight
This case highlights the importance of the FCRA's provisions regarding the accuracy of credit reporting and the process for disputing errors.
Resolution Likelihood
likely
State-Specific Consumer Protections
In Wisconsin, consumers have rights under the FCRA to dispute credit report inaccuracies.
Industry Comparison
Disputes over incorrect account status are common in the credit reporting industry, often stemming from data entry errors or communication breakdowns.
Related Issues
Frequently Asked Questions
What is CFPB complaint 18056328 about?
CFPB complaint 18056328 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against Portfolio Recovery Associates, LLC on November 30, 2025.
Which company is complaint 18056328 filed against?
Complaint 18056328 was filed against Portfolio Recovery Associates, LLC. You can view all complaints against this company on their profile page at /company/portfolio-recovery-associates-llc.
What was the company's response to complaint 18056328?
Portfolio Recovery Associates, LLC responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 18056328 filed?
Complaint 18056328 was received by the CFPB on November 30, 2025. It was sent to Portfolio Recovery Associates, LLC on November 30, 2025.
What state was complaint 18056328 filed from?
Complaint 18056328 was filed from Wisconsin. You can view all complaints from this state at /state/WI.
Was the consumer satisfied with the resolution of complaint 18056328?
Dispute information is not available for complaint 18056328.
What product category is complaint 18056328 about?
Complaint 18056328 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 18056328 submitted?
Complaint 18056328 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 18056328?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers of information to ensure the accuracy of consumer credit information. This relates to a Credit reporting or other personal consumer reports complaint against Portfolio Recovery Associates, LLC involving "Incorrect information on your report".
How likely is complaint 18056328 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 18056328?
This complaint is rated as low risk. The risk is low as the issue pertains to a single instance of incorrect information on a credit report, which is generally correctable.
What regulatory actions apply to complaint 18056328?
This case highlights the importance of the FCRA's provisions regarding the accuracy of credit reporting and the process for disputing errors. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 18056328?
Consumers should regularly review their credit reports and dispute any inaccuracies with the credit reporting agency and the furnisher of the information.
Are there state-specific protections for complaint 18056328?
In Wisconsin, consumers have rights under the FCRA to dispute credit report inaccuracies. This complaint was filed from Wisconsin.
How does complaint 18056328 compare to industry norms?
Disputes over incorrect account status are common in the credit reporting industry, often stemming from data entry errors or communication breakdowns.
What is the typical timeframe for a credit reporting agency to investigate a dispute?
Under the FCRA, credit reporting agencies generally have 30 days (or 45 days if the consumer provides additional information during the 30-day period) to investigate a dispute.
What steps should a consumer take if the incorrect information is not corrected after the dispute?
If the information remains uncorrected, the consumer can file a complaint with the CFPB and potentially seek legal counsel.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.