Prepaid card -- Problem getting a card or closing an account -- Complaint #18049938
Complaint Overview
Complaint ID: 18049938
Company: Majority USA, LLC
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble closing card
State: Florida
ZIP Code: 33176
Date Received: 2025-12-01T12:00:00-05:00
Date Sent to Company: 2025-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
MajorityXXXX locked my account. They later asked me to verify my other banking cards i have linked & also my ID. I verified everything they asked yet they will not unlock my account. Ive also called in numerous times to have my account closed, they do not want to close my account. they are holding my funds. its been about a month, they said a review takes XXXX weeks XXXX weeks have been up.
Frequently Asked Questions
What is Complaint #18049938 about?
Complaint #18049938 was filed against Majority USA, LLC regarding Prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2025-12-01T12:00:00-05:00.
How did Majority USA, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Majority USA, LLC?
Yes, visit the Majority USA, LLC company profile at readthecomplaint.com/company/majority-usa-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.