Mortgage -- Trouble during payment process -- Complaint #18038763
Complaint Overview
Complaint ID: 18038763
Company: United Services Automobile Association
Product: Mortgage
Sub-Product: VA mortgage
Issue: Trouble during payment process
Sub-Issue: Loan sold or transferred to another company
State: Washington
ZIP Code: 99337
Date Received: 2025-11-05T12:00:00-05:00
Date Sent to Company: 2025-12-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Frequently Asked Questions
What is Complaint #18038763 about?
Complaint #18038763 was filed against United Services Automobile Association regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2025-11-05T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.