Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #18029638
Complaint Overview
Complaint ID: 18029638
Company: Mohela
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Georgia
ZIP Code: XXXXX
Date Received: 2025-12-14T12:00:00-05:00
Date Sent to Company: 2025-12-14T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, GA XXXX Date : XX/XX/XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX RE : Request for Re-Investigation and Removal of Inaccurate Credit Information ( FCRA 15 U.S.C. 1681i ) To Whom It May Concern, I am writing to formally request a re-investigation of several items that XXXX has previously verified despite being inaccurate, incomplete, and misleading, in violation of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681. I previously disputed these accounts and submitted all documentation requested by Equifax. However, the items remain reported without proper verification. Therefore, pursuant to 15 U.S.C. 1681i ( a ), I am requesting that XXXX conduct a new and reasonable reinvestigation and delete any information that can not be fully verified. PERSONAL INFORMATION DISPUTE Please remove any name, variation, or alias that is not my birth-right given legal name : Incorrect / Unlawful Name Reporting : XXXX XXXX This name is not accurate, not legally mine, and its continued reporting violates 15 U.S.C. 1681e ( b ) ( maximum possible accuracy ). ACCOUNT DISPUTES The following accounts are disputed as inaccurate, incomplete, misleading, and/or unverifiable : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Balance : {$20000.00} Date Opened : XX/XX/XXXX NOTICE OF RIGHTS I am fully aware of my rights under the FCRA and XXXX obligation to ensure maximum possible accuracy. You have 30 days from receipt of this letter to complete your reinvestigation and notify me of the results pursuant to 15 U.S.C. 1681i ( a ). This letter does not constitute acknowledgment of any debt and is submitted strictly as a dispute under federal law. Please provide written confirmation of the outcome of this reinvestigation along with an updated copy of my credit report. DELETE ANY AND ALL INVALUED INFORMATION RIGHT AFTER INVESTIGATION. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #18029638 about?
Complaint #18029638 was filed against Mohela regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-12-14T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.