Debt collection -- Written notification about debt -- Complaint #17999535
Complaint Overview
Complaint ID: 17999535
Company: Citibank, N.A.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Virginia
ZIP Code: 24502
Date Received: 2025-11-29T12:00:00-05:00
Date Sent to Company: 2025-11-29T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I XXXX XXXX XXXX want to request at this time under extraordinary circumstances the deletion of all past due payments on my account posted by your financial institution. My request is professional based upon the following criteria : I am an XXXX in XXXX XXXX XXXX XXXX XXXX and have been XXXX for over XXXX XXXX XXXX has been rigorous for an exceedingly long time, and I had truly little room to attend my personal affairs. Having been recently married, my wife now manages all payments to my accounts. My service to my country deserves some consideration. Thank you for your attention to this matter. XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #17999535 about?
Complaint #17999535 was filed against Citibank, N.A. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-11-29T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.