Payday loan, title loan, personal loan, or advance loan -- Problem with the payoff process at the end of the loan -- Complaint #17986167
Complaint Overview
Complaint ID: 17986167
Company: Greensky Operations, LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Personal line of credit
Issue: Problem with the payoff process at the end of the loan
State: Colorado
ZIP Code: 81501
Date Received: 2025-11-04T12:00:00-05:00
Date Sent to Company: 2025-12-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
XXXX XX/XX/year>, I paid, on line {$3400.00}. The bottom of the transaction receipt states " the ACH debit will occur on Friday XX/XX/year>, The company claimed they never received it. ( It has never shown up in my bank statements. ) When I attempted to pay it in full, I was told there would be no late fees. I paid in full and then received another bill for $ XXXX. We hav
Frequently Asked Questions
What is Complaint #17986167 about?
Complaint #17986167 was filed against Greensky Operations, LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem with the payoff process at the end of the loan. It was received by the CFPB on 2025-11-04T12:00:00-05:00.
How did Greensky Operations, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Greensky Operations, LLC?
Yes, visit the Greensky Operations, LLC company profile at readthecomplaint.com/company/greensky-operations-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.