Vehicle loan or lease -- Managing the loan or lease -- Complaint #17972163
Complaint Overview
Complaint ID: 17972163
Company: Drivetime
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with additional products or services purchased with the loan
State: California
ZIP Code: 91352
Date Received: 2025-11-27T12:00:00-05:00
Date Sent to Company: 2025-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #17972163 about?
Complaint #17972163 was filed against Drivetime regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-11-27T12:00:00-05:00.
How did Drivetime respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Drivetime?
Yes, visit the Drivetime company profile at readthecomplaint.com/company/drivetime to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.