Credit card -- Closing your account -- Complaint #17964193
Complaint Overview
Complaint ID: 17964193
Company: Mercury Financial Intermediate LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: Texas
ZIP Code: 77351
Date Received: 2025-10-10T12:00:00-05:00
Date Sent to Company: 2025-12-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Frequently Asked Questions
What is Complaint #17964193 about?
Complaint #17964193 was filed against Mercury Financial Intermediate LLC regarding Credit card specifically about Closing your account. It was received by the CFPB on 2025-10-10T12:00:00-05:00.
How did Mercury Financial Intermediate LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Mercury Financial Intermediate LLC?
Yes, visit the Mercury Financial Intermediate LLC company profile at readthecomplaint.com/company/mercury-financial-intermediate-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.