Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17952767
Complaint Overview
Complaint ID: 17952767
Company: Bank Of America, National Association
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Louisiana
ZIP Code: 70072
Date Received: 2025-11-26T12:00:00-05:00
Date Sent to Company: 2025-11-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Bank of America is reporting the same auto loan with contradictory, inaccurate, and misleading account statuses- " charge-off, '' " write-off '' and paid in full -- at the same time, which violates federal credit reporting standards. I previously contacted Bank of America and was told the late payments would be removed, but no correction was ever made. The inaccurate reporting is causing financial harm, and I am requesting that the CFPB require Bank of America to correct or delete the tradeline. I paid this account in full so it should not be listed as " write-off ''
Frequently Asked Questions
What is Complaint #17952767 about?
Complaint #17952767 was filed against Bank Of America, National Association regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-11-26T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.