Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #17952732
Complaint Overview
Complaint ID: 17952732
Company: Robinhood Markets INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Colorado
ZIP Code: 802XX
Date Received: 2025-10-30T12:00:00-05:00
Date Sent to Company: 2025-11-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had about XXXX XXXX in Robinhood : XXXX XXXX in stocks and XXXX XXXX in XXXX on XXXX. Then Robinhood closed my account without my permission, effectively erasing XXXX XXXX dollars of mine in a split second. They did this by selling my securities without my permission. I never wanted my securities to be sold. I simply just wanted to transfer the XXXX XXXX in shares and leave the XXXX XXXX in call options on XXXX on the Robinhood platform. Moreover, I cant withdraw my funds : the XXXX XXXX left. Theyre using an account restriction as an excuse to block the transfer.
Frequently Asked Questions
What is Complaint #17952732 about?
Complaint #17952732 was filed against Robinhood Markets INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2025-10-30T12:00:00-05:00.
How did Robinhood Markets INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Robinhood Markets INC.?
Yes, visit the Robinhood Markets INC. company profile at readthecomplaint.com/company/robinhood-markets-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.