Debt collection -- Attempts to collect debt not owed -- Complaint #17937236
Complaint Overview
Complaint ID: 17937236
Company: Portfolio Recovery Associates, LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Florida
ZIP Code: 327XX
Date Received: 2025-11-25T12:00:00-05:00
Date Sent to Company: 2025-11-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Portfolio Recovery Associates , LLC is reporting a {$520.00} XXXX XXXX collection ( account # XXXX ) on my credit reports. I disputed this in writing via certified mail on XX/XX/2025. In response, Portfolio Recovery illegally re-aged the account by updating the Balance Date to XX/XX/2025, violating FRA 623 ( a ) ( 5 ) and 605 ( a ) ( 4 ). They have failed to validate under FDCPA 809 ( b ) - no signed contract, no chain of title, no payment history. On XX/XX/2025, they emailed me attempting collection without validation.
Frequently Asked Questions
What is Complaint #17937236 about?
Complaint #17937236 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-11-25T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.