Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17936233
Complaint Overview
Complaint ID: 17936233
Company: Jpmorgan Chase & Co.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: 34761
Date Received: 2025-11-29T12:00:00-05:00
Date Sent to Company: 2025-11-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Simple .. We purchased airline round trip tickets from XXXX XXXX return boarding airline says there's an issue, go talk to XXXX XXXX XXXX In XXXX XXXX chat on our phone in XXXX XXXX say sorry please buy more tickets to get home. After many thousands of dollars later we get home. A sting is set up on XXXX website support chat to gather the truth and evidence Chase Bank refused to read or apply common sense to resolve the problem. many months of letters Chase Bank didn't care and we ad to stop paying them. Chase Bank refunded the original ticket, however the new tickets were several XXXX more. We had a signed, agreed upon transaction we agreed to pay. XXXX broke the contract and help us XXXX in XXXX. This is illegal to hold us accountable and we should not suffer the consequences thereafter. Credit Bureaus continue the racket with fraud investigations. Simply go ask the crooks. This is also illegal and disgusting. In addition the ticket I was forced to purchase under duress for XXXX FAILED at XXXX. I had to buy yet another ticket for XXXX. Then my wife was coming home a few wks later so we set up the sting on XXXX website ... 100 % concrete proof transcript where they argued XXXX times her ticket is good.. false, please buy another
Frequently Asked Questions
What is Complaint #17936233 about?
Complaint #17936233 was filed against Jpmorgan Chase & Co. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-11-29T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.