Checking or savings account -- Managing an account -- Complaint #17934207

Complaint Overview

Complaint ID: 17934207

Company: U.S. Bancorp

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem accessing account

State: Colorado

ZIP Code: 815XX

Date Received: 2025-11-28T12:00:00-05:00

Date Sent to Company: 2025-11-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

US Bank sent me a letter on XX/XX/XXXX saying they received a subpoena for my banking records. They claimed that they were required by law to provide the requested information. They gave all of my banking records to my ex wife. The subpoena was not real, completely handcrafted from downloadable Internet forms, it was not authorized by any court. My privacy has been destroyed.

Frequently Asked Questions

What is Complaint #17934207 about?

Complaint #17934207 was filed against U.S. Bancorp regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-11-28T12:00:00-05:00.

How did U.S. Bancorp respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against U.S. Bancorp?

Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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