Checking or savings account -- Managing an account -- Complaint #17928764
Complaint Overview
Complaint ID: 17928764
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: California
ZIP Code: 91352
Date Received: 2025-11-28T12:00:00-05:00
Date Sent to Company: 2025-11-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, I sent {$5000.00} from my Chase checking account via XXXX XXXX to XXXX XXXX XXXX ( XXXX XXXXXXXX, XXXX XXXX XXXX after he induced the payment with a signed investment contract promising {$8000.00} back in XXXX year ( see attached Section XXXX : in exchange for the equal amount of {$8000.00} USD ). After XXXX months, he admitted in writing that there is no payment guarantee and refused to pay ( attached texts ). This is an active XXXX scheme. I filed a fraud dispute with Chase on XX/XX/XXXX and uploaded the contract, receipt, and texts. Chase denied the claim on XX/XX/XXXX ( Claim XXXX XXXXXXXX ) and refused to reverse the transaction despite clear evidence of fraudulent inducement.
Frequently Asked Questions
What is Complaint #17928764 about?
Complaint #17928764 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-11-28T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.