Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #17915577

Complaint Overview

Complaint ID: 17915577

Company: First Citizens Bancshares, INC.

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Confusing or missing disclosures

State: South Carolina

ZIP Code: 291XX

Date Received: 2025-10-14T12:00:00-05:00

Date Sent to Company: 2025-12-04T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

First Citizen Bank has wrote me a threatening, intimidation, and a discrimination letter of what will happen to me if I step foot on there properly with no cause, this letter intended to destroy me and my company has left me no choice but write about there either and conduct. Threatening to close my account and lock me up in jail in I don't do as there demanded, it's both intimidating and destructive of my business handlings.

Frequently Asked Questions

What is Complaint #17915577 about?

Complaint #17915577 was filed against First Citizens Bancshares, INC. regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2025-10-14T12:00:00-05:00.

How did First Citizens Bancshares, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against First Citizens Bancshares, INC.?

Yes, visit the First Citizens Bancshares, INC. company profile at readthecomplaint.com/company/first-citizens-bancshares-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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