Student loan -- Incorrect information on your report -- Complaint #17892962
Complaint Overview
Complaint ID: 17892962
Company: Maximus Federal Services, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Texas
ZIP Code: 78537
Date Received: 2025-10-23T12:00:00-05:00
Date Sent to Company: 2025-12-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been on time with ALL my payments! I do not understand why I have a late payment on my credit report!!! This is not fair Ive been on time! You all reported something incorrect on my credit report and you need to change it ASAP! This is affecting me mentally and its affecting my credit score.
Frequently Asked Questions
What is Complaint #17892962 about?
Complaint #17892962 was filed against Maximus Federal Services, INC. regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2025-10-23T12:00:00-05:00.
How did Maximus Federal Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Maximus Federal Services, INC.?
Yes, visit the Maximus Federal Services, INC. company profile at readthecomplaint.com/company/maximus-federal-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.