Checking or savings account -- Managing an account -- Complaint #17881311
Complaint Overview
Complaint ID: 17881311
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 34601
Date Received: 2025-11-29T12:00:00-05:00
Date Sent to Company: 2025-11-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wednesday XX/XX/XXXX I went into Bank of America located in XXXX fl on XXXX XXXX to cash and or deposit a treasury check in the amount of XXXX. They stated they couldnt cash but could deposit. The deposit slip stated most funds available Friday XX/XX/XXXX but hold on XXXX. When I checked the next day it changed to hold XXXX till XX/XX/XXXX by XXXX. It stated I would receive a notification why the change and never received anything. No reason for the change or why they would have an extensive hold on a treasury check. And the automated message said could be subjected to change again for a longer hold.
Frequently Asked Questions
What is Complaint #17881311 about?
Complaint #17881311 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-11-29T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.