Credit card -- Closing your account -- Complaint #17879408
Complaint Overview
Complaint ID: 17879408
Company: Synchrony Financial
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Florida
ZIP Code: 32822
Date Received: 2025-11-30T12:00:00-05:00
Date Sent to Company: 2025-11-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, FL XXXX XXXX XXXX XX/XX/year> Synchronic Bank Attn : General Correspondence XXXX. XXXX XXXX XXXX, PA XXXX Subject : Request for Form 1099-C ( Cancellation of Debt ) To Whom It May Concern, I am writing to request a copy of IRS Form 1099-C for the account referenced below : Original Account holder name : XXXX XXXX To ensure my tax records are accurate and up to date, I need confirmation of any cancellation of debt that may have occurred on this account. As required by IRS regulations, creditors must issue a 1099-C when a debt is canceled, forgiven, or discharged. I am requesting that you provide me with a copy of this form if it has already been issued, or notify of its status. Please send the requested documentation to the mailing address lifted above. If additional information is needed, you may contact me via email at XXXX. Thank you for your prompt attention to this matter. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #17879408 about?
Complaint #17879408 was filed against Synchrony Financial regarding Credit card specifically about Closing your account. It was received by the CFPB on 2025-11-30T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.